Apr 05
12:30 pm - 1:45 pm
CMEL - Lunchtime Seminar: Healthcare Harm, Artificial Apologies and Robotic Redress

Lunchtime Seminar

Title: Healthcare Harm, Artificial Apologies and Robotic Redress


Medical Ethics and Humanities Unit, HKUMed
Centre for Medical Ethics and Law, HKU

Date: 5 April 2024 (Friday)

Time: 12:30 – 1:45 pm HKT
Venue: Rm 609, 6/F, William M W Mong Block, 21 Sassoon Road
Mode: In-person

Registration Link: For HKU members / For non-HKU members   


Healthcare harm is a global public health problem, causing physical, emotional and financial harm for patients, families, clinicians and health systems. Explaining and accounting for harm may be provided through a variety of legal mechanisms and redress models. Apologies are an important part of this process and provide an opportunity for reconciliation and closure for those affected. However, if done badly, they may also compound harm and cause further distrust and dissatisfaction. This paper considers the appropriate use of Artificial Intelligence generated apologies as a way of communicating after healthcare harm. It also explores the difficult question of which redress model is most appropriate for dealing with healthcare harm associated with Artificial Intelligence.

Professor Oliver Quick
Prof Oliver Quick is Professor of Health Law and International Director at the University of Bristol Law School. He teaches UG and PG courses on Medical Law, Health Law and Criminal Law (including a Criminal Law course at HKU SPACE). His research is interdisciplinary and impactful and focuses on professionalism, regulation, safety, and trust in healthcare. His monograph Regulating Patient Safety: the End of Professional Dominance? (CUP, 2017) was shortlisted for the St Petersburg International Private Law Prize in 2019. Prof Quick has published widely on the need for candour about healthcare harm, comparative systems for incentivising safer maternity care, the criminalization of medical harm, professional fitness to practise frameworks, and the benefits and harms of digital health technologies. He has been a visiting fellow at the University of Auckland, Boston University, University of British Columbia, NUS and UWA.


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